Service Rules & Customs Notes

Service boundary

Cases that fit our service

You have a clear product link, seller information or purchasing request
The item can come with an official purchase record or receipt
Product information is clear: description, quantity and value can be confirmed
The shipment can be declared normally when sent to Taiwan
If you are unsure whether it can be bought or shipped, we can first assess feasibility

Situations where we will say no first

Purely private parcel receiving with no purchase or official transaction record
Products whose origin, description or value is not clear enough for confident declaration
Grey-area reshipping, regulatory workarounds or unclear responsibility
Requests to under-declare value, change product descriptions or split shipments to avoid tax
Using us as an unlimited warehouse that accepts anything

Customs notes

What you should know about formal customs declaration

Shipping to Taiwan may require documents or declarations on both the France export side and the Taiwan import side. Here are the main points in plain language so you can anticipate timing, cost and documents; carriers, brokers and customs authorities still make the final determination.

France export side

Above €1,000 in value, a formal export declaration (EX1 / MRN) is required.
The formal export document is also the key proof of export for VAT refunds on higher-value goods.

Taiwan import side

Prohibited items cannot be imported.
Above NT$1 in value, a formal declaration is possible.
Above NT$50,000 in value, a formal declaration is mandatory.
Items under import regulations, subject to commodity tax, or requiring permits / quarantine / inspection require a formal declaration.
A formal declaration can serve as an input voucher and offset business tax.
Both companies and individuals can file a formal declaration.

Post & express reference

France to Taiwan: La Poste international / express rates

For smaller parcels, La Poste / Colissimo International is often the first option. For urgent or express-style shipping, Chronopost can be assessed. The prices below are public 2026 reference rates; final quotes depend on weight, volume, options, insurance, fuel and possible customs charges.

La Poste Colissimo International: reference rate from metropolitan France to Taiwan (Zone C)
Max. weight	Colissimo International	Best for
500 g	35,19 €	Small items, books, lightweight accessories
1 kg	39,19 €	Small items, books, lightweight accessories
2 kg	53,99 €	Standard tracked parcels
5 kg	78,69 €	Standard tracked parcels
10 kg	148,99 €	Consolidated or heavier parcels
15 kg	210,79 €	Consolidated or heavier parcels
20 kg	256,89 €	Consolidated or heavier parcels

Chronopost express: Prêt-à-expédier Monde reference rate
Packaging / max. weight	Chronopost	Best for
Envelope, up to 1 kg	66,00 €	Documents or flat small items, urgent
Padded envelope, up to 1 kg	72,00 €	Small urgent items
Padded envelope, up to 2 kg	81,00 €	Small urgent items
Box, up to 5 kg	99,00 €	Small or medium urgent parcel

These rates are based on La Poste public 2026 tariffs. They do not include our purchasing, receiving, packing, reinforcement material, optional insurance, customs taxes or carrier surcharges. Before shipping, we reconfirm based on actual dimensional weight and item contents.

Have a need? Tell us first

Put the product link or your request in the form; we'll assess feasibility first, then send you a quote.

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